by Bradley Cooper — Editor, ATM Marketplace
Remote Notarization Delivers Branch Transformation
It's no surprise that bank branches have had to make adjustments due to constantly changing circumstances. Whether that be because of COVID-19 closures, labor shortages or changing consumer expectations, banks have had to look for other solutions to allow their services to be done virtually whether online or at an ITM.
POPi/o Launches POPnotary To Bring Banks & Credit Unions Secure & Streamlined Remote Online Notarization
SALT LAKE CITY (PRWEB) APRIL 06, 2022 Digital Customer Engagement leader POPio Mobile Video Cloud® (POPi/o) today announced the release of POPnotary, a remote online notary software...
ABE.AI AND POPi/o ANNOUNCE DIGITAL CUSTOMER SERVICE PARTNERSHIP
ORLANDO, FL / SALT LAKE CITY, UT– Abe.ai (an Envestnet solution), a leader in artificial intelligence (AI)-powered virtual assistant products for financial institutions and POPi/o®, a leading provider...
POPi/o announces Jed Taylor as chief executive officer, succeeding founder & video banking creator Gene Pranger
Digital customer experience leader POPio Mobile Video Cloud® (POPi/o) today announced Jed Taylor has been named Chief Executive Officer, effective October 6, 2021. Formerly serving...
POPi/o Partners With ProAG Bankware Technologies To Enhance Digital Experiences for Agricultural Lenders & Customers
Digital banking experience leader POPi/o Mobile Video Cloud® (POPi/o) today announced its partnership with ProAG Bankware Technologies, a provider of fully-integrated and customizable credit facilitation solutions for...
ATM Marketplace - by Bradley Cooper
Video banking aims to restore personal touch for banking
Financial technology vendors have attempted to tackle this issue through a variety of solutions ranging from better mobile apps to more advanced ATMs. However, bank branches still want to be able to maintain a "human touch" to the experience even with this technology. A recent partnership between Popio Mobile Video Cloud and Jaguar Software is aiming to address this issue. Popio is integrating its video banking solution with Jaguar Software's digital processing and deposit services to deliver a full-service video banking experience.
POPi/o partners with Jaguar Software to deliver video bank services
Popio Mobile Video Cloud, a video banking and collaboration solutions provider, is partnering with Jaguar Software, a banking software solutions provider, to integrate Jaguar's digital processing and deposit services into Popio's video platform. With the integration, financial institutions can combine mobile video chat into other banking services such as check and payment processing, according to a press release.
CUNA Credit Union National Association
Is self-service always the solution?
I believe the best way to execute complex banking services and transactions is with the help of a dedicated professional. I imagine most people would find that statement agreeable. It seems obvious that people would need help selecting and opening accounts or applying for new loans. But with the implementation of digital self-service platforms, I’m surprised at how often that principle is compromised. When a self-service platform is the only digital channel through which users can open an account at a financial institution, they can be made to feel the institution is telling them to “visit a branch or go it alone.”