The Cobrowse Solution That Resolves Issues Faster

HOW IT WORKS

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Step 1: A customer gets in touch with a customer service agent, where they communicate a specific need.
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Step 2: The customer is sent a secure link, which initiates the cobrowse session on their computer or mobile device.
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Step 3: The agent and customer navigate pages while on the phone, allowing the agent to provide thorough and helpful service.

POPcopilot FEATURES:

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Phone Call Web Guidance with Cobrowse

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Phone Call Web Guidance with Cobrowse on Mobile Browser

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Phone Call Authenticated Web Guidance with Cobrowse

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In-Application Cobrowse

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Cobrowse Initiated with Code from Website

WITH POPcopilot, YOU'LL GET:

  • Phone call web guidance with cobrowse
  • Compatibility with mobile devices
  • In-application cobrowsing
  • Cobrowsing initiated with code from website

Ready to start providing a cobrowsing solution that resolves issues faster?

LET’S TALK