- Emotional recognition
- Video check deposit
- Video recordings
- E-sign
- Document exchange
- Presentations
- Screenshare & Cobrowse
- Text chat
- Customizable & automated workflows
- Session review & Reporting
- Dynamic call routing & Warm Transfers
- Meetings (Multi-Party Video Collaboration)
- Patented video collaboration
Video-enabled banking built to reach your consumers.
Deploy video banking easily and quickly to your branch, website, and mobile channels. Security and collaboration were built into an incredible experience that provides your experts with the ability to complete interactions in a single video session.
Video-enabled banking built to reach your consumers.
Deploy video banking easily and quickly to your branch, website, and mobile channels. Security and collaboration were built into an incredible experience that provides your experts with the ability to complete interactions in a single video session.
Mobile video banking
Provide valued interactions with ease regardless of location.
Download Implementation GuideWeb-based video collaboration software
Conversations aren't enough. Your experts need tools to complete interactions.
What can your consumers use POPi/o to accomplish?
- New account opening & funding
- Consumer & auto loans
- Wire fraud prevention
- Account servicing
- Mortgage education & application processes
- Branch-based actions (change of address)
- Access to experts outside there service area
- Bilingual support
- Centralized lending teams
- How will you deploy video banking to your consumers?
"Every single member that has gone through the video channel has loved it. We have seen with all of the members that have used it just how easy it is to sign documents through this channel."
Luke Campbell | V.P. of Sales and Service at Southwest Financial
"Every single member that has gone through the video channel has loved it. We have seen with all of the members that have used it just how easy it is to sign documents through this channel."
Luke Campbell | V.P. of Sales and Service at Southwest Financial
Security & integrations
Secure, and trusted by your peers
Policies that enforce processes and processes that adhere to policies is how POPi/o maintains security across production systems.
- SOC II Type II Compliant
- TLS 1.2
- 256-bit Encryption
- Separate Production | Testing | Development Environments
- Continuous system testing
Integrations that make experiences seamless
Integrations are not required to utilize video banking collaboration, but if they are for your institution here are a few of the integrations we can provide:
- Mobile SDK (Put video experts directly into your mobile banking app)
- Web SDK (Enable conversations directly from your website)
- SSO API (Single Sign On)
- Call Center ACD API
- Topaz Signature Pads
- Document Scanning
